Terms and Conditions

  1. Detailed description of goods and/or services

PromoUltd is a business in the online shopping industry that provides Promotional Gifts, Sports Goods, Tools, Kitchen gifts and Tech appliances to the public .

  1. Delivery policy

 Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of order/tracking number received via email. Refer to shipping policy for more . 

  1. Export restriction

The offering on this website is available to South African clients only.

  1. Return and Refunds policy

 The provision of goods and services by PromoUltd is subject to availability.  In cases of unavailability, PromoUltd will refund the client in full within 30 days.  Cancellation of orders by the client will attract a  15 % administration fee. (If appropriate – provide details of your policy regarding damaged goods.  Also mention guarantees, warranties, etc.)

  1. Customer Privacy policy

 PromoUltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

  1. Payment options accepted Payment may be made via Visa and MasterCard.
  2. Card acquiring and security

Card transactions will be acquired for PromoUltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by PromoUltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

  1. Merchant Outlet

Country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  1. Responsibility

PromoUltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of South Africa and PromoUltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, www.promoultd.co.za.

  1. Variation

PromoUltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

 This website is run by Major Trades Online (private) based in South Africa trading as PromoUltd

  1. PromoUltd contact details

  Email:  info@promoultd.co.za

  Telephone/ Whatsapp:  060 737 1303